Shipping & Returns

Purchasing FAQs and general questions related to purchasing product from Paperbag Studios.

Rubber Art Stamp Purchasing

  • We do our best to ship orders containing our rubber stamps within a week when possible, but please allow for up to 2 - 2 1/2 weeks for delivery. Shipping methods include USPS First Class, Flat Rate Priority and Flat Rate International, UPS and FEDEX shipping is available upon request. Please keep in mind that International orders will take longer for delivery and customs clearance. Please allow for up to four weeks for international deliveries.
  • Check for shipping schedule updates on our shop home page or in our news section as occasionally we may require more time to process orders
  • Please let us know if there are any problems with your order within 7 days of receiving it and we will do our best to remedy the issue as soon as possible.

INTERNATIONAL: Please allow up to 4 weeks for the delivery of your products. Delays happen and sometimes packages are in Customs for longer than we would like. Once four weeks has passed and your package has not arrived, we will initiate contact with the USPS and begin the process of tracking your package. If you would like to insure your package, please let us know at the time of purchase in the "Comments" section and we will contact you with the additional cost necessary to do so. Thanks!

Our prices do NOT include Import Duty and GST/VAT for shipments outside the USA. Our shipping charges ONLY cover what is necessary to ship the product.  You will pay Import Duty and Tax to the courier. You can check the rates by contacting your local customs office or courier representative.

Payment Options

  • Paperbag Studios currently accepts Paypal and all major credit cards securely through Paypal. You do not need to have an account with Paypal to use your credit card for purchases.
  • We also accept Visa or MasterCard directly via checkout.
  • In addition, we also accept personal checks, US Money Orders and Visa or MasterCard via mail in orders.
  • If you would like to send your order to us by snail mail, please contact us for a current order form.

 

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